When you invite 12SCENT into your space, we honor that trust. That’s why every purchase comes with more than just a diffuser or oil — it comes with our commitment to you.

Our Guarantees:

• 30-Day Worry-Free Return — try it at home, risk-free.

• 2-Year Warranty — because quality should last.

• Dedicated Support — real people, ready to help.

• Fast, Secure Checkout & Shipping — your order handled with care.

• Transparent Policies — no hidden conditions, just honesty.

We’ve built our reputation by putting people first. Whether you’re scenting your living room or your hotel lobby, our goal is to make every step easy, reliable, and enjoyable.

Because peace of mind should be part of every luxury.